The current economic environment spells increased charge-offs for all credit card companies. With losses expected to get worse before they improve, credit issuers are looking for quick-action solutions.
Where do you turn for the answers?
“How can I better optimize the already constrained resources and increase recoveries?”
“What new and aggressive strategies can be adopted?”
“Given the current economic environment, what extra effort should be deployed to reduce the impact to the company’s bottom-line and increase recoveries?”
Because the increased charge-off volume is a drain on existing resources, speed is of the essence in your recovery plans. Therefore, optimization across customer segments, offers, strategies and resources becomes crucial to maximize the amount of money recovered.
Our team of recoveries pros has more than 75 years’ combined experience in dealing with these issues for major credit card issuers. Our team has experience with a wide range of recovery strategies/offers, such as allocation of accounts to contingency-based recovery vs. selling of the accounts or legal options. We employ data-driven methodologies and build targeted statistical models, using optimization and simulation techniques to maximize the impact of the proposed strategies.
Most importantly, we deliver results you can bank on:
- Definition of customer segments where specific strategies/offers are more applicable or useful
- Optimization for legal vs. non-legal strategies
- Targeting for selling vs. in-house recovery
- Segments that are not worth investing resources